- Shipping Info
Your order will be sent via Bpost or Taxipost within seven (7) days following receipt of payment.
- Return Policy
If the Customer establishes that any of the goods have not been delivered or have been delivered damaged, Coward Factory shall, at its option, replace them with similar goods, or allow the Customer credit for their invoice value.
In no circumstances shall the liability of, Coward Factory to the Customer under this condition exceed the invoice value of the goods.
In order to qualify for a refund or exchange, the articles should fulfill the following conditions:
a) The article should be in the original perfect condition, unworn and unwashed.
b) The article should be in the original packaging.
After confirmation by e-mail, you can send the items at your own expense to, Coward Factory, Ottergemsesteenweg Zuid 808 bus 327, 9000 Gent, Belgium. Don't forget to mention your name and order information.
Costs for returning the articles, or costs related to the financial transaction, are at the expense of the customer. Damage or loss during transport from the client to, Coward Factory are likewise at the expense of the client.